Policies
Privacy Policy
We collect only what we need to fill your order and help you, and we never sell your information.
The short version
- We use your details to process orders, ship them and answer you.
- We never sell your personal information.
- You can ask us to see or delete your data at any time.
1. What we collect
When you order or contact us, we collect your name, email, shipping and billing address, order details and any messages you send. Payment details are handled by our payment providers; we do not store full card numbers.
2. How we use it
To process and ship your order, send order and shipping emails, answer your questions, prevent fraud, and improve our store. If you sign up for our emails, we also send offers, which you can unsubscribe from at any time.
3. Cookies
Our store uses cookies to keep your cart working, remember your preferences and understand how the site is used, including for advertising. You can control cookies in your browser settings.
4. Who we share it with
Only with the services that help us run the store, such as our e-commerce platform, payment processors, shipping carriers, email provider and advertising partners. We do not sell your personal information.
5. Your rights
You can ask to see, correct or delete the personal information we hold about you by emailing care@willowremedies.com. Depending on where you live, you may have additional rights under state privacy laws.
6. Contact
Questions about privacy: care@willowremedies.com.
Last updated October 14, 2026. Questions? Email care@willowremedies.com.